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After-hours service changes

UPDATE: Please be aware of changes to our After Hour Services which are in effect immediately.  Thank you for your patience during the transition.

We have launched a joint pilot project with other Children’s Aid Societies to have all of our calls answered by an after-hours team at the Children’s Aid Society of Toronto (CAST). You will still be able reach us 24/7 at our regular number, and hopefully you won’t notice any dramatic changes when you do call.

This change took place on April 1, 2109

When you call, you will still reach a person who will record all the details of your concerns. The worker will then forward the information to the respective agency for follow up. For situations that require immediate attention, we will still have local after-hours staff and supervisors on call, and available for follow up by phone or in person.

Our after-hours service remains in effect from 4:30 pm to 8:30 am, and on weekends and holidays.

The goal of this initiative is to create consistency, efficiency and to improve services for children, youth and families.

We’d like to thank you in advance for your support during this transition. If you have any questions, please contact: rebecca.raynsford@bgcfs.ca

Are you a survivor of the Sixties’ Scoop seeking access to your records?

Between 1965 and 1984, thousands of Indigenous children were removed from their homes and placed with non-Indigenous families. Those affected lost all contact with their children and families. They also lost critical connection to their language, culture and identity. A class action lawsuit was launched with the intent to compensate those affected by this period.
If you were a service recipient during this period, you may be eligible for compensation. Please visit Sixties Scoop Claim & Sixties Scoop Settlement websites. To access your case record with our Children’s Aid Society, contact us.