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About Us

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Bruce Grey Child and Family Services is a non-profit, government transfer payment, community organization legally mandated to protect children and youth from abuse and neglect. We are governed by a volunteer Board of Directors who are elected from within the community. Programs and services are developed in response to the needs of children, youth, and families in our community.

Children’s Aid Societies are regulated by the Ministry of Children, Community and Social Services (MCCSS) and governed by the Ontario Child, Youth and Family Services Act, 2017 (CYFSA).

Bruce Grey Child and Family Services strives to ensure the safety and well-being of children and youth in the community, with a focus on equity, diversity, and inclusion. We partner with parents, caregivers and community to provide a safe environment for children and youth, through equitable, culturally informed, and trauma informed services.

Keeping children safe is a community responsibility.

We receive many calls each year from concerned citizens, teachers, police, other agencies, and health care professionals about children and families who may need help. Families may be facing challenges such as poverty, unemployment, ill health, domestic violence, or mental health issues. Some families just need parenting support. When a family needs support, we link them to a variety of community services. Together, with community colleagues, we work with children and families for a stronger, healthier community.

Under the Child, Youth and Family Services Act, 2017, Children’s Aid Societies are mandated to:
  • Investigate allegations or evidence that children under the age of 18 may be in need of protection
  • Protect children where necessary
  • Provide guidance, counselling, and other services to families for protecting children or preventing circumstances requiring the protection of children
  • Provide care and supervision for children assigned or committed to its care
  • Facilitate the adoption process for children when needed

We believe that children belong with their families and our work is done with families and children in their own homes.

For children and teens who are unable to safely remain in their own home, or have no parent or guardian available, we ensure they are placed in a safe and caring environment with members of their extended family (kin), family friends, or a foster caregiver. Many of the children who come to foster families have experienced some form of abuse or neglect and need a loving, stable environment to help them recover from their experience. We provide ongoing support to children in care and their kinship or foster caregivers.

Mission & Vision

  • Mission

    We are dedicated to the well-being and sense of belonging of children and youth through equitable services in collaboration with our community partners.

  • Vision

    Collaborative and caring communities where children and youth are empowered to achieve success with their self-identified families.

Our Core Values

  • Child-Focused

  • Integrity

  • Belonging

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  • Balance

  • Collaboration

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Bruce Grey Child and Family Services Strategic Plan

To read more about our strategic directions and priorities, please view our Strategic Plan.

View Our Strategic Plan

Community Partnerships

View All Community Partners
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Concerned about a child or youth? Call us 24/7 1.519.371.4453 | 1.855.322.4453 What Happens When You Call