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The Child, Youth and Family Services Act, 2017 (CYFSA) recognizes that each of us has a responsibility for the well-being of children and youth.

The paramount purpose of the Ontario Child, Youth and Family Services Act (CYFSA) is to promote the best interests, protection, and well-being of children and youth. This provincial law gives Children’s Aid Societies the responsibility to investigate concerns about the safety and well-being of children and youth under the age of 18 and to provide child protection services.

It is not necessary to be certain that a child is or may be in need of protection to make a report to a Children’s Aid Society. If you have seen or heard something that has you concerned about the safety or well-being of a child, please act on your Duty to Report and make a call.

Children’s Aid Societies are committed to protecting children and youth in the community. We work in collaboration with community partners to ensure well-being and to strengthen the capacity of families and the communities in which they live.

If you have a concern about a child at risk, we are available 24 hours a day, 7 days a week at: 519-371-4453 (local) or 1-855-322-4453 (toll-free).