Careers

Please see our external recruitment section below to learn about the steps in this process. Employment at Bruce Grey Child and Family Services is conditional upon the verification of:

• Academic and/or professional credentials
• A criminal and vulnerable sector record check
• Provincial child welfare record check
• Valid, full-G Ontario driver license and confirmation of vehicle (where required)
• Proof of vehicle insurance (where required)
• Medical note from your physician indicating you are fit to perform the duties of the job and if any accommodation is required.

BGCFS is fully committed to having a workforce that is reflective of the diversity of Bruce and Grey and strongly encourages application from all qualified individuals.

We welcome applications from racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQ+ persons and those from diverse backgrounds and experiences.

BGCFS is committed to a selection process and work environment that is inclusive and barrier free.

Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants that may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview.

Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed in a fair and equitable manner.

We appreciate all applications received. All communications will be held in strict and professional confidence. Only those candidates selected for an interview will be contacted.

We sincerely thank all applicants for their submissions.

Purpose Statement

Reporting to the Service Supervisor, the Child Protection Worker (CPW) is responsible to provide protective services to at-risk children and their families and to carry out the mandate of the Child and Family Services Act in accordance with the prescribed guidelines and regulations, to ensure child safety and positive outcomes.  The Child Protection Worker will use “The Signs of Safety” approach to child protection practice; assess safety and develop case plans in collaboration with families and networks; conduct family centered conferences with networks and community partners; build meaningful safety plans for vulnerable and at-risk children; and build meaningful relationships with families.

Unauthorized Child Protection Workers will participate in the Provincial Child Welfare Professional Training Series.

The work of BGCFS is considered essential.  The organization has policies, procedures, and practices in place to ensure a response to urgent child protection matters at all times.

Benefits of Working at BGCFS

• Permanent Positions
• Competitive Salaries
• Benefits from Start Date
• Opportunities for Leadership and Professional Growth
• Learning organization with tuition support and paid placements (MSW)
• Flexible/ Hybrid work Model
• Healthcare Spending Account

Main Duties & Responsibilities

Child Protection Services – Using the Signs of Safety Service Delivery Model:

• Receives and investigates allegations of maltreatment, abuse or neglect
• Develops case plans in collaboration with families and collateral agencies within prescribed timelines and case manages the implementation of those case plans to ensure the safety of children and the minimization and elimination of risk of abuse and neglect
• Conducts regular family-centered and collateral conferences and advocates with other collaterals to ensure a community approach to assisting families
• Completing assessments, interventions and providing support to promote the safety, well-being and quality of life of children and youth
• Providing appropriate family directed interventions to mitigate risks and where required removals, placing with kin or alternate care giver according to legislation
• Provides crisis intervention services as required
• Identifies, promotes, and supports the use of community resources to assist children and their families
• Acts as an advocate on behalf of individual family members to negotiate the acquisition of needed services on their behalf
• Completes all Ministry and agency documentation, including case notes, within required timeframes
• Completes court papers and legal documentation including affidavits as required by the agency and/or the Court
• After Hours Duty as required
• Duties and Assignments for Unauthorized Workers are limited during the training period and until Authorization is achieved

Knowledge, Education, Experience, Skills & Attributes

Qualifications

• BSW/MSW preferred, or an equivalent combination of education and experience, including a related bachelor’s degree and at least two (2) years full-time experience in trauma, mental health, family violence and child maltreatment. Such experience would usually be attained through service as a frontline staff in Child Welfare, the Violence Against Women sector, or other similar occupations
• Solid knowledge of legislation, regulations and standards governing child welfare, including CYFSA and its regulations, Ministry standards, Children’s Law Reform Act, Foster Care standards and investigation protocols
• Solid knowledge of sound casework theory and practice
• Excellent engagement and crisis intervention skills
• Solid knowledge of industry software applications such as CPIN
• Satisfactory Police Records Check is required
• Valid Driver’s License and access to a reliable motor vehicle with appropriate business class liability insurance is required
• Ability to participate in and successfully complete all learning modules, tests, exams and field assignments in the Child Welfare Professional Series and to be deemed an Authorized CPW

BGCFS Commitments

We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at hr@bgcfs.ca . Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

 We are committed to promoting a culture of belonging and inclusion in an environment that is both physically and psychologically healthy and safe.

To learn more about the Child Protection Worker role please review here: 2026-15 Child Protection Worker

This posting is for a permanent, full-time, Acting Director of Service. In-person interviews will be held at the end of September for selected candidates.

Purpose Statement

Reporting to the Executive Director, the Acting Director of Service may be responsible for planning, organizing, directing, and evaluating the delivery of child and family services in the areas of Intake, Ongoing, Legal, Children in Care, Family Based Care and/or Kin in accordance with the prescribed guidelines and regulations of the Child, Youth and Family Services Act and in alignment with the BGCFS strategic plan.  The Acting Director of Service is a member of the Senior Management Team of the Bruce Grey Children and Family Services (BGCFS) and acts as a resource to the Board of Directors and its Committees.

The work of BGCFS is considered essential.  The organization has policies, procedures, and practices in place to ensure a service response at all times.

Benefits of Working at BGCFS

• Permanent Positions
• Competitive Salaries
• Benefits from Start Date
• Opportunities for Leadership and Professional Growth
• Learning organization with tuition support and paid placements (MSW)
• Flexible/ Hybrid work Model
• Healthcare Spending Account

Main Duties & Responsibilities

Director of Service

• Participates as a member of the Senior Management Team and contributes to agency direction, strategic planning, risk management, and organizational priorities.
• Ensures service delivery decisions align with BGCFS’s mission, values, strategic priorities, and the needs of children, youth, families, and communities.
• Leads with courage, humility, and a high degree of emotional intelligence, creating the conditions for trust, accountability, collaboration, and organizational health.
• Actively advances psychological health and safety by modelling respectful leadership, strengthening relationships, addressing difficult issues directly and constructively, and ensuring staff feel valued, supported, and able to contribute their best work.
• Demonstrates self-awareness regarding power, privilege, social location, and leadership impact, and supports this awareness across the organization.
• Applies equity, anti-racism, anti-oppression, evidence, data, and sector knowledge to planning, decision-making, policy development, and service delivery.
• Builds respectful relationships with Indigenous communities, equity-seeking groups, marginalized voices, service recipients, and community partners.
• Supports organizational understanding of Indigenous culture, values, practices, and community priorities.
• Creates safe spaces for necessary conversations related to equity, anti-racism, anti-oppression, and service improvement.
• Leads change initiatives that respond to emerging needs, organizational capacity, service pressures, and sector developments.
• Identifies and responds to organizational and service-related risks, taking appropriate action to mitigate risk considering all relevant data, research, and other information available.
• Represents BGCFS in community and sector initiatives with professionalism and political acuity.
• Chairs or participates in committees, working groups, and special projects as required.
• Builds leadership capacity, supports succession planning, and develops staff skills to meet current and future organizational needs.
• Establishes clear expectations, accountabilities, goals, and indicators to support service quality and organizational effectiveness.
• Manages budgets, expenditures, staffing, and other resources in accordance with BGCFS policies and priorities.

Knowledge, Education, Experience, Skills & Attributes

Qualifications

• Master of Social Work degree required.
• Three to five years of progressively responsible leadership experience.
• Child welfare experience is considered an asset
• Senior leadership experience is considered an asset
• Satisfactory Police Records Check is required

General Skills and Attributes

• Strategic, systems-focused thinker who can translate vision and strategy into action and measurable outcomes.
• Strong leadership, coaching, mentoring, and staff-development skills.
• Ability to lead change, manage complexity, and respond to emerging priorities and risks.
• Strong understanding of risk including mitigation strategies and escalation points.
• Exceptional ability to work as part of a small team.
• Ability to engage diverse stakeholders and build trust.
• Strong analytical, problem-solving, decision-making, and critical-thinking skills.
• Demonstrated political acuity and sound judgment in complex, sensitive, or high-profile situations.
• Strong commitment to equity, inclusion, anti-racism, anti-oppression, reconciliation, and culturally responsive service delivery.
• Ability to manage budgets, resources, competing priorities, and organizational risk.
• Reflective, self-aware, resilient, ethical, compassionate, courageous, and accountable leadership style.
• Ability to promote collaboration, innovation, continuous improvement, and service excellence.

BGCFS Commitments

We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at hr@bgcfs.ca . Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

 We are committed to promoting a culture of belonging and inclusion in an environment that is both physically and psychologically healthy and safe.

To learn more about the Acting Director of Service role please review here: 2026-22 Acting Director of Service

This posting is for a pre-existing vacancy.

Purpose Statement

The Executive Assistant is a member of the Leadership Team of BGCFS.  Reporting to the Department Director, the Executive Assistant provides support and leadership to the Department Director(s) as required.  The Executive Assistant proactively anticipates work demands of the Director and prepares and executes plans to ensure that all work is completed as required.  The Executive Assistant is responsible for managing the workflow and effective and efficient administrative support to the Department Director(s).  Executive Assistant will be assigned oversight of specific programs, projects, and Administrative Support Services.

Benefits of Working at BGCFS

• Permanent Positions
• Competitive Salaries
• Benefits from Start Date
• Opportunities for Leadership and Professional Growth
• Learning organization with tuition support and paid placements (MSW)
• Flexible/ Hybrid work Model
• Healthcare Spending Account

Main Duties & Responsibilities

Active participant in the Leadership Team and the Executive Assistants Team

• Internal documentation management and written process including the intranet (iConnect)
• Be a department expert on processes and workflows
• Update and Maintain Department and Agency Policies, Standards and Procedures
• Coordinate tasks and coverage within the EA group
• Designs and implements, systems, practices, processes, procedures, and workflow including training and support tools
• Responsible for quality and continuous improvement
• Ensures compliance with multiple projects, tasks, processes
• In consultation with Director(s), handle Community Inquiries, service users, staff, union, Ministry and other legislative bodies and or unusual situations which require immediate attention
• Prepares and processes, often sensitive and/or confidential reports, minutes, in camera minutes and other correspondence accurately and in a timely fashion
• Prepares, analyses and reports on Departmental data as required and using the support of other staff where appropriate (e.g. QA)
• Coordinates Child Death Reviews and complaint or other formal processes as required
• Coordinates Ministry processes, reviews and audits
• Maintains department forms, foster parent website portal and manuals
• Identifies issues of non-compliance and/or concern and brings forward to the Director
• Manages scheduling of meetings for Director and Department as required
•  Liaise with external stakeholders such as Funders, Board of Directors, Foundation, Ministry
• Liaise with Service Leaders to ensure administrative tasks are completed as required
• Delivers training to staff and stakeholders as required
• Assumes Project Management lead on assigned projects

Organization of Meetings/ Scheduling 

• Co-ordinates a variety of sensitive and confidential meetings, appointments, and interviews including inviting participants, scheduling times and dates and all logistics including booking rooms, making travel arrangements, arranging room set-up, audio-visual equipment and meals and refreshments
• Prepares for meetings by composing and distributing agendas and materials
• Organizes and maintains the department calendar
• Coordinates employee and community training events as assigned
• Coordinates agency events as required

Other Related Activities: 

Document Management

• Provides expertise and leadership in the use of technology for document management including the systems used and for which specific purposes, the naming conventions used, quality review to ensure efficacy of the document management process
• Act as User Acceptance tester for all IT upgrades and system testing. Participates in all focus groups that examine software solutions and efficiencies for the agency
• Provides expertise and training to all leaders and staff to ensure the proper use of IT software that supports document management
• Knows and adheres to all applicable BGCFS policies, procedures and relevant administrative practices
• Strives to meet or exceed all accountabilities and achieve continuous quality improvement and excellence in all activities and outcomes
• Participates in mandatory learning/education to maintain and update skills and knowledge whenever deemed necessary
• Implements new procedures and controls deemed necessary by leadership
• Assists in the training and orientation of peers
• Works in compliance with the provisions of the Occupational Health and Safety Act of Ontario and the regulations
• Participation in internal and/or external committees
• Participates in special projects and performs other duties as required

Knowledge, Education, Experience, Skills & Attributes

Qualifications

• BA preferred or Community College Diploma with relevant experience; in office administration, business administration human resources administration, communications or equivalent.
• Advanced knowledge of Robert’s Rule and Parliamentary Procedure
• Advanced knowledge of the role of a governance board and the roles and responsibilities of governors
• Minimum 5 years’ experience in positions with increased levels of responsibility
• Excellent office administrative skills
• Experience training others
• Experience in Project Management

General Skills and Attributes

• Excellent ability to use MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.)
• Advanced written, oral communication and interpersonal skills providing constructive, meaningful and timely interaction with all levels of staff
• Ability to think analytically with attention to detail in the presence of frequent interruptions
• Solid ability to make decisions of sound judgment and choices of action often in urgent situations
• Excellent understanding and commitment to quality service and best practice
• Highly detail-oriented
• Accountable for own actions and decisions, making decisions within the scope of the position and referring issues/problems/events to the manager as required
• Flexible, adaptable and responsive to change
• Ability to deal with highly sensitive and personal information in a confidential manner
• Solid ability to analyze information, problem-solve and make good decisions
• Self-directed with a solid ability to organize, plan, prioritize and multi-task
• Acts with integrity, trustworthiness, humility, transparency and compassion
• Ability to work with and meet tight timelines
• Innovative and solution focused

BGCFS Commitments

We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at hr@bgcfs.ca . Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

 We are committed to promoting a culture of belonging and inclusion in an environment that is both physically and psychologically healthy and safe.

To learn more about the Acting Director of Service role please review here: 2026-23 Executive Assistant